Product: Photosmart 7520 Operating System: Microsoft Windows 10 (64-Bit) My Photosmart 7520 printer

[fabio1969]

Product: Photosmart 7520

Operating System: Microsoft Windows 10 (64-Bit)Good evening
My HP7525 printer, it has this problem:
When turned on, the display has a black background screen with white rectangles. I have to press the power button again to have the display with normal writing. The printer shows error 0x61011 bed. I tried to do semi full reset, but it doesn't work. I would like to try to reset OOBE, but I no longer have the ink cartridges first supply (cartridge setup). I tried to update firmware but it is not possible. Do you have any solution?
The printer was disassembled for ink cleaning as the printer was leaking ink from underneath. I cleaned the whole area where the print heads are cleaned. I cleaned and washed all absorbent substrates. I cleaned all ink drain channels.

My Photosmart 7520 printer is asking me to install the setup cartridges to complete the setup. I no longer have the setup cartridges.  I've installed replacement cartridges, the printer is stuck at the setup window.  The touch screen only shows the different color cartridges.

In previous forum postings, other users were able to resolve the same issue after receiving reset instructions from HP support.  May I get the instructions to reset the Photosmart 7520 printer to bypass the setup cartridge window?  Thank you!

[Echo_Lake]

@fabio1969

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help,

I understand you do not have the setup ink cartridges. To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.  The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

In order to access your private messages, click the private message icon in the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.