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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Cookie9
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Purchased wrong cartridges unsused are exchanges possible ?

HP Recommended
HP Photosmart 2575
Microsoft Windows 10 (64-bit)

I have purchased on 08/05/17 and OPENED the wrong inkjet cartridges HP 350 & 351 (2 pack SD412EE) for my HP Photosmart 2575 printer, that I am unable to and have not been used. I have seen other posts about 'Support' being able to exchange wrongly purchased cartridges is this still possible or have I just wasted my money.

 

I should have bought HP HP338 Black & HP343 Tri colour and neither did i purchase them through HP but pick them up locally at Currys/PC World.

 

I am running back to the store having had no joy on the phone, but not holding my breath as i have opened the packs.

 

Any options are welcome even if there is a source/recipient charity who can benefit and use the unused cartridges.

 

KR

Chris (Cookie9)

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sabretooth04
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HP Recommended

If they are unopened you should take them back to the store.  HP may accept only new, unopened cartridges back.

Cookie9
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Thanks but they are opened.
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sabretooth04
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eBay.

 

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