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Message 1 of 2
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Re: Bypass setup cartridges

HP Recommended

i have the same problem. Could please be so nice and send me the solution too !! 

 

i have new gifted HP OfficeJet 5252 and excatly the same problem. my newly bought 63 XL does not work.

 

thanks in advance 

 

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HP Support Agent
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Message 2 of 2
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@Ky_Officer, Welcome to the HP Support Community!

 

We need to perform an OOB reset on the printer to bypass the use of setup ink cartridges.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

KUMAR0307
I am an HP Employee

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