Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
printer was bought 1,5 years ago as a spare part, but never used, cartridges seems to be gone ...
bought new hp ones but need to pass setup cartridge problem
HP officejet 4620 -
product No.: CZ152B
cartridge type 364
@germanFalcon, Welcome to the HP Support Community!
Let us try to reset the printer to bypass the use of setup ink cartridges.
Hope this helps! Keep me posted.
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KUMAR0307 I am an HP Employee
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