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    HP Solution Center Adobe Flash player error

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Message 1 of 2
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Re: Bypass setup cartridges

HP Recommended

Hi

printer was bought 1,5 years ago as a spare part, but never used, cartridges seems to be gone ...

bought new hp ones  but need to pass  setup cartridge  problem

HP officejet 4620   -

product No.: CZ152B 

cartridge type 364

1 REPLY 1
HP Support Agent
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Message 2 of 2
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HP Recommended

@germanFalcon, Welcome to the HP Support Community!

 

Let us try to reset the printer to bypass the use of setup ink cartridges.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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