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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: HP 8610 Printer error
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02-28-2017 11:40 AM
printer head appears to be missing,not detected,or incorrectly in stalled error code 0xca0013 appears on screen
Solved! Go to Solution.
Accepted Solutions
02-28-2017 11:57 AM
The troubleshooting steps in the document here may help resolve the printhead error for your Officejet 8610 Pro printer.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
02-28-2017 11:57 AM
The troubleshooting steps in the document here may help resolve the printhead error for your Officejet 8610 Pro printer.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
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