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Message 1 of 2
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Re: SETUP ink cartridge Deskjet plus 4120

HP Recommended

Help please 😞 I don't have set up cartridges and cannot return printer

1 REPLY 1
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HP Support Agent
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Message 2 of 2
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HP Recommended

@Jodie89, Welcome to the HP Support Community!

 

Setup ink cartridges are included in the printer box. These are required and used to initialize the printer.

 

This model printer does not have a touch screen and a reset cannot be performed on the printer. Please reach out to the HP Support in your region regarding the service options for your printer. 

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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