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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Receiving Unexpected configuration error 0x8007007e when I t...

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08-10-2020 04:10 PM
I'm receiving a Unexpected configuration error 0x8007007e when I try to print any document from my laptop. It was working just the other day and all of a sudden I see this error. A previous post showed steps to uninstall the driver and then download a driver but it was for a different HP LaserJet than I have.
Any help is greatly appreciated!
08-13-2020 05:57 AM
@bgirl10, Welcome to the HP Support Community!
Run HP Print and Scan Doctor to diagnose and fix any driver issue
Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.
If the issue persists, proceed to the next step.
Clean reinstallation of Pre-installed HP drivers
- In Windows, search for and open Programs and features
- Select your HP Printer
- Select Uninstall
- In Windows, search for and open Devices and printers
- In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’
- Open up the run command with the “Windows key + R” key combo.
- Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
- Click on the “Drivers” tab
- Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
- Select Ok
- Select Apply and Ok on the Print Server Properties windows
- Close Devices and Printers, restart the computer.
Click here to download the HP Full-featured driver.
Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.
Try printing.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee