Receiving "Remove and reinstall indicated ink cartridge" error message - HP Officejet 4650.

[xgtfx]

Recently purchased a new black ink cartridge directly from HP and am now receiving this error message.   I've tried all steps to resolve including printer reset,  cleaning the contacts, etc.   but am still getting the error.

Why is it impossible to connect with a live person to resolve my issue?  I need this printer to be working for work purposes.

Thanks.

[sandytechy20]

@xgtfx

Welcome to HP support community.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.