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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended

Paper partially loads and jams every page.

1 REPLY 1
HP Recommended

@Jamesyee, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

To assist you with resolving the paper jam issue on your HP MFP234dwe, please follow these steps:

Check for Obstructions:

  • Open the printer's paper path doors and trays to check for any visible obstructions or jammed paper.

Remove Jammed Paper:

  • Carefully pull out any paper that is stuck. If possible, pull the paper in the direction of the paper path to avoid tearing.

Inspect Rollers and Guides:

  • Ensure that the rollers and paper guides are clean and aligned correctly. Misaligned guides can cause paper jams.

Proper Paper Loading:

  • Make sure you are using the correct type of paper and that it is loaded properly in the tray. Avoid overfilling the paper tray.

Check for Software Updates:

  • Verify if your printer firmware and drivers are up to date. Updated software can sometimes resolve operational issues.

Printer Reset:

  • Turn off your printer, unplug it for a minute, then plug it back in and turn it on.

Inspect for Hardware Issues:

  • Look for any broken parts or debris inside the printer which may require professional service.

Also, you may refer to this guide: HP LaserJet MFP M232-M237 Printers - 'Paper Jam' error | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.