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    Fix Windows 10 Update Issues

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Message 1 of 2
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Flag Post

Reflash 12345 on screen

HP Recommended
P4c81a
Microsoft Windows 7 (64-bit)

My officejet 6954 printer is stuck on Reflash 12345, already tried unplugging the power cable from both wall and printer left for several minutes and the screen still says the same thing

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Erika2b

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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