Region locked toner! help!

[johnkj]

Recently I purchased a HP M15w Laserjet printer. The ink ran out after months of use. I bought a new HP 48A toner. But as soon as I inserted it, It won't work. After researching, I found out that the toner and my printer region are not the same. So I need to do a region change on my printer. please, someone, help

[Irfan_06]

Hi @johnkj,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for help with a regional reset on your Printer.

To perform a printer region reset you need to meet the following conditions:

Which country did you move from and to?

Do you have the ink cartridges for both regions?

Do you have a printer USB cable or is it connected wirelessly?

Do you have the printer full feature software or the HP smart app and drivers installed on your PC?

If you meet the above conditions then let me know the following details:

1) The operating system of your PC, is it Windows or Mac?

2) Confirm the printer model.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support