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HP LaserJet Pro MFP M28w Printer

Hi Support Team, Community

I would like to ask for steps to perform region reset/ full reset and printer re-initialisation?

Thank you in advance!

 

4 REPLIES 4
HP Recommended

@joujek

 

Welcome to the HP support community.

 

Did you shift the printer to a different region?

Which cartridge are you using in the printer?

Why do you want to perform a region reset on the printer?

Sandytechy20
I am an HP Employee

HP Recommended

HI @Sandytechy20
I bought printer from outlet as " printer from 14 days customer return".
It has not been fully "reset" and the Location is set to France ( I am from Poland).
That is causing frequent switching to French lang in printer web admin etc..

Just want to know if I can perform full reset and re-initialize the printer again.
 I am using geneiue 44A toner  .

Thank you in advance! 
 

HP Recommended

@joujek

 

You might have to perform an NVRAM reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

HI Thanks,

I have replied on PM - because the NV reset does not help with my case 

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