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Incompatible cartridges. Bought printer ENVY7830 in France using cartridge number303. Moved to the US and wanted to use equivalent cartridge number 64 but no help = incompatible cartridge !!!
Printer needs a regionalization reset now with live HP tech support.
Thank you for your help, chris
I'd like to help!
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
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