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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
tiganut
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Message 1 of 2
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Remove and Reinstall Ink Cartridge Message

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HP Officejet 3835

My printer keeps saying Remove & reinstall the indicated cartridge.I have!I have fitted new ones,& still the same message,I have tried to reset the printer,& still the same.I have cleaned the contacts with alcohol,& still the same message.How do I cure this?Or do I have to buy a new printer?

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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@tiganut

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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