• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 11

I have this HP Neverstop Laser MFP 1202w. One day the printer decided not to power on. Wondering if anyone knows who can fix it in KS or MO? Constantly unplugging and replugging it in has not worked. Here's more info: a total of less than 50 pages ever were printed on it. Anyone know who is willing to fix it or maybe a schematic of the MFP 1202w could be uploaded to iFixIt and then I find a brave engineering student willing to boldly fix it?

1 REPLY 1
HP Recommended

Hi @S5710inKS,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Before seeking professional repair, consider the following:

 

Power Source: Ensure the power outlet is functional by testing it with another device.​

Power Cable: Inspect the printer's power cable for any visible damage. If possible, try using a compatible replacement cable.​

Reset: Disconnect the printer from the power source, wait about 60 seconds, and then reconnect it.​

 

Let me know how it goes.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.