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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Replaced all ink cartridges with 902 (B, Y, M) and 902XL (black) genuine HP.  Printer printed a couple pages of a word document with some smeared/missing lines and now wont print black at all. I have tried hard reset, removing and replacing cartridges, printing from different platforms (word, power point, test sheet), upgraded firmware/driver, and nothing Super frustrated wasting ink, paper and time!!!

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