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HP Recommended
Officejetpro 9010
Microsoft Windows 10 (64-bit)

Hi,

I bought an officejetpro 9010 in French Polynesia set for region 1 (Asia, New Zealand), using 965 cartridges.

I need to reset it to region 2 (Europe) France as a matter of fact for 963 cartriges.

How can I do this ?

Thanks a lot for your answer.

2 REPLIES 2
HP Recommended

@Paddy9834 

 

Please use the following guide


           https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Printer-purchased-in-a-different-country-ne...


Regards.

BH
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HP Recommended

Hi,

I followed the instructions and ask for an answer on the facebook hp support, but still haven't any answer.

Is there another way to solve my problem.

Regards.

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