-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Reset EWS Password

Create an account on the HP Community to personalize your profile and ask a question
11-14-2024 02:06 PM
Hi @alb19
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
To reset the EWS (Embedded Web Server) password on your HP LaserJet Pro M254dw printer, you will need to follow a few steps. The EWS is the web interface for managing and configuring your printer’s settings, and the password may be required for accessing administrative functions like network settings, security, and advanced printer settings.
Here’s how you can reset the EWS password on your HP LaserJet Pro M254dw:
1. Access the Printer’s Control Panel
First, you’ll need to access the printer's control panel to initiate the reset.
- On the printer's control panel, press the Home button (if not already on the Home screen).
- Go to Setup (gear icon) or Network Settings (this may vary slightly depending on your printer firmware version).
2. Navigate to EWS (Embedded Web Server) Settings
If you haven't changed the password from the default, you should be able to access the printer's settings directly via the EWS without the password.
- On the control panel, tap or select Network Setup or Web Services Setup.
- Look for EWS Settings or Web Server Setup. Some models may allow you to directly access the EWS via the control panel for basic configuration.
3. Reset the Password Using a Factory Reset (if applicable)
If you're unable to access the EWS interface and need to reset the password (and no other reset option works), you may need to perform a factory reset. This will reset the printer’s settings to the default, including the password for EWS.
Factory Reset Steps:
- Turn off the printer.
- **Press and hold the Wireless and Cancel buttons (or a similar combination, depending on the model) simultaneously.
- While holding both buttons, turn the printer back on.
- Continue holding the buttons until the printer shows a message indicating that it is resetting.
- After the reset is complete, the printer will be restored to its factory settings, including the EWS password, which will return to the default (usually admin for the password field).
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support