cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
Highlighted
New member
2 1 0 0
Message 1 of 3
124
Flag Post

Reset EWS password of HP Deskjet Ink Advantage Ultra 4729

HP Recommended
HP Deskjet Ink Advantage Ultra 4729
Linux

Hello,

 

About two years ago a commented in this forum that I was having trouble reseting the admin password of my printer. I called the assitance here in Brazil and they said that wasn't possible to do such thing.  In the link below, the assistant sent a private message the original OP and looks like he was able to do so. About an year later, someone replied me that had the same problem and, after talking to tech support she was able to fix the issue.

 

 

I've tried all the methods available like pressing and holding the power button and pressing print button three times, pressing network and cancel buttons, and others that are public acessible.

I just want to use all my printer funcionalies that are blocked. If someone can give some help, I'll appreciate it.

 

Thanks in advance.

2 REPLIES 2
Highlighted
HP Support Agent
HP Support Agent
14,452 14,454 1,425 1,671
Message 2 of 3
Flag Post
HP Recommended

Hi @JPMSB

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Reply
0 Kudos
Highlighted
New member
1 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Hi

I have the same problem can you pls send me the solution?

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation