Rollers squeak now as the paper is fed.

[CPUDon]

Printer makes a squeaky sound as the paper runs through the printer.

[Sneha_01]

Hi @CPUDon 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP OfficeJet Pro 8600 Plus is making a squeaky sound while printing, it could indicate a mechanical issue or something stuck in the printer. Here are some steps you can take to troubleshoot and resolve the issue:

1. Check for Obstructions

• Open the Printer: Power off the printer and open the access doors to inspect for any jammed paper or foreign objects inside the printer.
• Remove Any Debris: Carefully remove any paper scraps or other obstructions that might be causing the noise.

2. Inspect the Paper Path

• Check the paper path for any bends or damage that might cause the paper to rub against internal components.
• Make sure the paper is loaded correctly and that the tray is not overfilled.

3. Clean the Rollers

• Over time, the rollers can accumulate dust and debris, which can cause noise. Clean the rollers with a lint-free cloth lightly dampened with water:
  • Locate the Rollers: Access them by opening the printer.
  • Wipe Gently: Wipe the rollers while manually rotating them to remove dust.

4. Check the Ink Cartridges

• Ensure that the ink cartridges are properly installed. Sometimes, loose cartridges can cause noise.
• Remove and reinstall the cartridges to make sure they’re seated correctly.

5. Run Printer Maintenance

• Use the printer's maintenance functions to check for and resolve any issues:
  • On the control panel, navigate to Setup > Printer Maintenance > Clean Printhead or similar options.

6. Lubricate Moving Parts (if necessary)

• If you’re comfortable doing so, you can try to lubricate any moving parts, such as the printhead rails. Use a small amount of a suitable lubricant. Be very careful and avoid over-lubricating.

7. Test with Different Paper

• Sometimes, the type of paper can affect the printing process. Try using a different type or brand of paper to see if the squeak persists.

8. Update Printer Firmware

• Ensure your printer firmware is up to date. You can check for updates via the HP website or the HP Smart app.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[CPUDon]

Hi Rachel 571

I followed your "roller squeak" repair procedure.

The paper loads correctly but does continue to 

have a rolling squeak. I found no paper scraps

and had limited access, only looking into the 

paper feeder with the paper tray removed.

So not much to see there. 

I didn't really have access to clean the rollers, 

but did minivacuum some small pile of paper dust. 

I next went to the control panel and prompted two

levels of clean printhead procedure. The only result

was that I was promped to replace the blue and yellow

print cartridges, which I did. (got to pay the piper I guess!)

Still has the papertray feed squeek. 

I probably could lubricate the moving parts if I could

have the access to do so and some technical help. 

Is there a more detailed maintenace procedure to 

outline this and also give me more info on the "proper

lubricant"? Thanks for your help.

CPU Don.

P.S. I did clean the printer cartridge rail yesterday,

which was plenty nasty with black ink.

This is a 2012 printer, so maybe its time to replace?

CPU Don.

[CPUDon]

Rachel:

Can you suggest a replacement printer model?

The printer is 12 years old and Its probably time.

Thanks, CPU Don.

[Sneha_01]

Hi @CPUDon 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support