SHOW ERROR !

[ANUJHAPPY]

MY PRINTER NO WORKING AND AN ERROR SHOW  "!" THIS ICON AND BLINK WHAT DO I DO FOR THIS PLEASE HELP  

[Kuroi_Kenshi]

Hi @ANUJHAPPY,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP Smart Tank 589 All-in-One printer is showing a blinking “!” icon and is not working. Let’s go through some steps to troubleshoot this issue.

Power Cycle the Printer

Turn off the printer and unplug it from the power outlet.

Wait for 60 seconds, plug it back in, and turn it on.

Check Ink Cartridges

Open the ink cartridge access door.

Make sure all cartridges are installed correctly and fully seated.

Remove any protective tape if it’s a new cartridge.

Check for Paper Jam

Inspect the input and output trays and internal areas for any paper stuck or torn.

Remove any foreign objects carefully.

Reset Network Settings (if Wi-Fi related)

Press and hold the Wireless and Cancel buttons together for 5 seconds.

This will reset the network settings and clear some errors.

Use HP Smart App

Open HP Smart on your Windows 11 PC.

Check the printer status and follow any recommended steps provided in the app.

Check Printer Maintenance Messages

Sometimes the blinking exclamation mark indicates low ink, blocked nozzles, or a system error.

Run Print Quality Check or Clean Print Heads from HP Smart to see if that resolves it.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Kuroi_Kenshi]

Hi,

We did not hear from you after I replied to your post that you had created on the HP Support Community.

This is a follow-up to know if the issue that you were facing with your HP product has been resolved.

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Take care, and have an incredible day ahead! 

Best regards,

Kuroi_Kenshi

I am an HP Employee