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HP Recommended
ENVY 5540
macOS 10.14 Mojave

I have a MacBook Pro. A Envy 5540. And all of sudden, I can no longer stop my printer from printing 2 sided. I installed new drivers. There are no options for me to choose this. I spent an hour on the phone with apple support. And NOTHING works. And it now happens on ALL of my documents ! Excel, Word and Adobe ! What is going on. I have checked every setting.  It is NO WHERE !!!! HELP !!! It has to be the drivers, because I can choose to print single sided on my iPhone. ! **bleep** !

2 REPLIES 2
HP Recommended

Hi,
Follow these steps to disable two sided printing:

Open the file you would like to print. From the File menu select Print. The Print window appears.

NOTE: The Print window might be minimized. Click the Show Details button to see all available settings.

Click the settings drop down, it will usually appear as the name of the program (e.g. TextEdit)
Will appear as Copies & Pages within Microsoft Office applications.

Select Layout from the drop-down menu.

Set the Two-Sided option as Off.

You may save the settings as a preset by clicking Presets > Save Current Settings as Preset...

By doing so and completing the print job these settings will remain default till another preset will be used in the future.

Regards,
Shlomi



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HP Recommended

There is no option to set "Two_ Sided" to off. I have tried this already.

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