cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
CarmyleBhoy
New member
1 0 0 0
Message 1 of 3
1,533
Flag Post

Solved!

Safe disposal of printer

HP Recommended
HP Photosmart c310a
Mac OS X 10.11 El Capitan

I will be disposing of this printer and would like to know if any personal information from materials I copied or printed is stored on this device?

1 ACCEPTED SOLUTION

Accepted Solutions
Jesyka
Level 5
Level 5
141 137 13 73
Message 2 of 3
Flag Post
HP Recommended

Hi CarmyleBhoy,

 

HP offers recycling services to its customers, and responsibly recycles any hardware and software to ensure that personal information is protected.  See this link for more info: http://www8.hp.com/us/en/hp-information/environment/resources.html?jumpid=in_r138_us/en/corp/product...

Jesyka 🙂

I work on behalf of HP. #HPExpertsDay

Please click the thumbs up + button if I have helped you. Mark Accepted Solution if your problem is resolved.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2
Jesyka
Level 5
Level 5
141 137 13 73
Message 2 of 3
Flag Post
HP Recommended

Hi CarmyleBhoy,

 

HP offers recycling services to its customers, and responsibly recycles any hardware and software to ensure that personal information is protected.  See this link for more info: http://www8.hp.com/us/en/hp-information/environment/resources.html?jumpid=in_r138_us/en/corp/product...

Jesyka 🙂

I work on behalf of HP. #HPExpertsDay

Please click the thumbs up + button if I have helped you. Mark Accepted Solution if your problem is resolved.

View solution in original post

Was this reply helpful? Yes No
DevRao
Level 11
Level 11
3,480 3,462 280 661
Message 3 of 3
Flag Post
HP Recommended

Hi,

 

Printer will not store print or copied data, but if there is any fax log or any fax number set those information will be stored, the same can be cleared by going to Tool > Restore factory defaults to clear all info.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation