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05-07-2019
01:06 PM
- last edited on
05-07-2019
01:15 PM
by
rick-s
HP Support failure
The printer below will be returned to HP's sales channel as a result of HP support doesn't proactively support their customers. My life is too short to remind people to report back with solutions. Bad management or indifference they failed at providing an on-par support effort
Word of caution
Don't buy an HP (Tango X) Printer and expect it to work.
Don't buy an HP product if you expect on-par support (From HP).
If you ever bought the printer below as new, you have been fooled.
Original Support ticket from HP (Norwegian text)
[edit]
Status since ticket created?
No one has contacted me regarding this issue since the ticket was created.
C'mon HP.
05-07-2019 01:13 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.
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