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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Samsung ML-2010 has stopped working

HP Recommended
Samsung ML-2010
Microsoft Windows 10 (64-bit)

Hello,

 

My printer has stopped working, possibly because of the most recent Windows 10 update, but not sure about this. The printer still works fine when printing from other computers (both a Mac and a PC). 

 

Spent tons of hours over last 2 weeks to try to fix, to no avail. Windows troubleshooter doesn't fix the issue and HP Support Assistance doesn't find the printer.

 

If someone could help me troubleshoot the error that would be greatly appreciated. 


Thank you in advance


Julie

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HP Recommended

@Julie-Anders

 

Welcome to the HP Support Community!

 

For support options for Samsung Printers in your country or region please check this website

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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