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Samsung c480fw keep reporting 'transfer belt error' but I've put two new belt in and done menu rset

HP Recommended
Xpress C480FW printer
Microsoft Windows 10 (64-bit)

Samsung c480fw keep reporting 'transfer belt error' but I've put two new belt in and done tech menu reset but it still reports the error.

 

the printer has only just started to be used as it was bought as a spare and it's only printer about 100 pages in it life time.

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