Says neither my old ( still good ) nor brand new color cartridge shows as empty and blinks!

[RRP314]

Until now my Deskjet 4155e printer has been GREAT!  Then it started having paper jams every 2 or 3 pages but now every sheet would jam. So I have that issue, but now I can't even get that far along! I The blinking empty cartridge light says neither my old ( still good ) nor brand new color cartridge shows as empty and blinks so nothing happens. Even the HP notification noticed my problem and sent this message the message noticing I was having a problem. And I have tried ALL of the solutions suggested and nothing corrects the problem. BTW there is also one ting red light to the right which blinks constantly - could y=that have anything to do with it?

[Nal_NR]

Hi @RRP314,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I’m really sorry to hear you're dealing with multiple issues on your HP DeskJet 4155e, especially after it had been working great before. It must be frustrating to have paper jams and cartridge issues all at once. Let's work together to figure this out!

If you have performed all the steps from the below mentioned document and still having issues, this could be a hardware issue. 

Paper Jam

Blinking lights and error codes

Try updating the firmware. Click here

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.