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‎09-05-2020 09:28 AM

HP Recommended
Product: HP OFFICEJET PRO SERIES 9010

I am trying to set up scan to email. I receive this message,

The printer is unable to validate the server’s security certificate because the certificate is either self-signed or has been issued by an unknown authority. To enable the printer to validate the certificate, import trusted CA (Certificate Authority) certificates into the printer.

 

I have unchecked the " Always use a secure connection" box.

I am using yahoo mail.

1 REPLY 1

‎09-07-2020 01:20 PM

HP Recommended

@B-Fletcher, Welcome to the HP Support Community!

 

Uncheck the box next to Validate Server Certificate and test again.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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