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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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Scanner Feeder for MFP M28

HP Recommended
HP Laser Jet PRO MFP M28
Microsoft Windows 10 (64-bit)

I purchased in November and have rarely used the feeder for the scanner. However the paper gets hung up on the white foam pad. Bottom line the paper will not feed. 

 

What should I do since this is a defect by the manufacturer?

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HP Recommended

This device should have a one year warranty. You need to contact HP support  at support.hp.com and open a warranty case.

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