• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officejet 4620
Microsoft Windows 8.1 (64-bit)

When I scan something it takes 2 minutes to scan which is a long time.

How can this problem be solved?

I have not installed any printer drivers to my laptop, as my printer is connected to the wifi, I can scan stuff to my computer that way.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@desbest wrote:
....I have not installed any printer drivers to my laptop,...

@desbest

 

Please install printer software and drivers to your computer first, using the CD which came in the box or download from the following link

 

    http://ftp.hp.com/pub/softlib/software12/COL42011/mp-108821-4/OJ4620_1315-1.exe

 

  Please select wireless during the installtion process.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@desbest wrote:
....I have not installed any printer drivers to my laptop,...

@desbest

 

Please install printer software and drivers to your computer first, using the CD which came in the box or download from the following link

 

    http://ftp.hp.com/pub/softlib/software12/COL42011/mp-108821-4/OJ4620_1315-1.exe

 

  Please select wireless during the installtion process.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.