• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
DeskJet 3630
Microsoft Windows 10 (32-bit)

Using the scanner, how do I both crop and turn the resultant image?

 

(Also, how can I change my Username to get into this community forum now that I have changed my ISP?)

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@BrianJoyce

 

Assuming the Full Feature Software is already installed on the computer...

 

Download, save, and install:

HP Scan Extended

 

Windows key > List All apps > scroll down to category "H"

Open section "HP

Optional Find / Right-Click on HP Scan Extended

                  Pin to Start

                  More > Pin to Taskbar

 

Click on the program name to open / start the program

 

 

Place item(s) to be scanned on the printer glass

Open HP Scan Extended

Select Save as JPEG

Under Page Size > Select Auto Detect Size

If desired, click More > 

Adjust other settings

OK to save and exit the "more" menus

Click Scan

After the scan is complete, the option to rotate is presented

 

Optional:  Click Create New Scan Shortcut to save the settings for use later

 

 

General Examples

 

HPSE_Save-as-JPEG_1HPSE_Save-as-JPEG_1HPSE_Scan_to_Folder_1HPSE_Scan_to_Folder_1 

 

Click Thumbs Up on a post to say Thank You!

 

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

 

 

 

Dragon-Fur

View solution in original post

9 REPLIES 9
HP Recommended

@BrianJoyce

 

Assuming the Full Feature Software is already installed on the computer...

 

Download, save, and install:

HP Scan Extended

 

Windows key > List All apps > scroll down to category "H"

Open section "HP

Optional Find / Right-Click on HP Scan Extended

                  Pin to Start

                  More > Pin to Taskbar

 

Click on the program name to open / start the program

 

 

Place item(s) to be scanned on the printer glass

Open HP Scan Extended

Select Save as JPEG

Under Page Size > Select Auto Detect Size

If desired, click More > 

Adjust other settings

OK to save and exit the "more" menus

Click Scan

After the scan is complete, the option to rotate is presented

 

Optional:  Click Create New Scan Shortcut to save the settings for use later

 

 

General Examples

 

HPSE_Save-as-JPEG_1HPSE_Save-as-JPEG_1HPSE_Scan_to_Folder_1HPSE_Scan_to_Folder_1 

 

Click Thumbs Up on a post to say Thank You!

 

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

 

 

 

Dragon-Fur

HP Recommended

Thanks for that.  I got as far as downloading HP Scan Extended but that is as far as it went.  I can’t seem to find where it is to open it as you suggest I do once I have the original on the glass plate. 

 

                I can, of course, just scan it, save it to the desk top and use Gimp or similar to do the job but that is a bit long winded, especially if needing to be repeated for several scans, and it looks as though I ought to be able to go straight into the task via the printer site.

 

Brian

 

HP Recommended

@BrianJoyce

 

I am not sure I understand where you are stuck.

 

  • Did you download, save, and then install the program on your computer?
  • Is there is a problem with the link that prevents you finding the download?

In general, download issues (when not caused by a bad link or server-down issue) are corrected by using a different browser to download the installation file.

 

After the program is installed,

  • Are you having problems finding the program on your computer?

 

Look for it here:

C:\Program Files (x86)\HP\HP Scan Extended\bin\HPScan.exe

 

 

  • Are you trying to "call" the program from within another software?

 

HP Scan Extended is a "standalone" program; the software is run directly from the executable.

 

For example, start the program from its installed location on your computer:

 

Open File Explorer (formally called Windows Explorer)

Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin\

 

Double-click on the HPScan.exe program file

 

 

  • Are you trying to run the program from the printer panel?

 

HP Scan Extended is software that you run on the computer; it is not a feature available on the printer panel.

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

HP Recommended

I had thought that I had downloaded HP Scan Extended but found that, even after several attempts, it rejected my efforts.  Then one more try and, Hey, Presto, I have it!   So now I hope I may be able to follow your instructions although I note that, when I use the HP Smart system to start up my scan/printer, it seems not to include any access to HP Scan Extended functions.   

 

Thanks, so far,

 

   Brian

HP Recommended

@BrianJoyce

 

You are correct, the HP Scan Extended software is not associated with the HP Smart suite of programs / services.

 

Assuming you can install and access the HPSE software, the program will likely provide you with what you want (and more).

 

Click Thumbs Up on a post to say Thank You!

 

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

 

 

Dragon-Fur

HP Recommended

I'll play with it a while, just to check, but it seems OK.  But I wonder why the stuff about HP Scan Extended wasn't evident when the printer/scanner was supplied?  Still, all's well now so thanks for your advice.

 

Brian

HP Recommended

@BrianJoyce

 

HPSE is "stand alone" scan software (that was) introduced at least by 2015.  HPSE does appear to be robust enough to run on most version of Windows, possibly as far back as XP.

 

Many HP printers can make use of the HPSE software. 

 

Newer (at least some mid-to-high grade printers) appear to have a newer version of the HPSE built into the Full Feature Software.   (No need for two similar scan programs.)

 

All this is speculation and it is all subject to review / correction by anyone who actually knows the facts.

 

Happy Printing.

 

I am glad the issue is resolved.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

HP Recommended

I'm happy to Accept as Solution but can find no button to do.  But  thanks, whatever!

 

Brian

HP Recommended

@BrianJoyce

 

All taken care of.  :ThumbUp:

 

Thanks!

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.