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‎10-26-2025 07:26 AM

HP Recommended

Seit wir Windows11 neu auf dem PC haben können wir weder drucken, noch kopieren. 

Der Auftrag wird an den Drucker übermittelt aber dieser hängt dann. 

 

Ich habe bereits den Drucker deinstalliert und neu installiert, die aktuellen Treifer und HP Smart runtergeladen.

Dieser teilt mit auch mit, "Diagnose mit Druckjobs in der Warteschleife behoben"

was leider nicht der Fall ist.

 

Ich habe den Drucker vom Strom genommen und wieder angestellt, den PC neu gestartet, leider hat bisher nichts geholfen. 

 

Ich habe sämtliche Druckaufträge beendet, gelöscht und dann wieder gestartet. Ebenfalls erfolglos.

 

Ich habe keine Idee mehr woran es liegen könnte und bitte um Hilfe. 

 

 

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1 REPLY 1

‎10-27-2025 06:43 AM

HP Recommended

Hi @Ari222,

 

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

 

Take care and have a good day

 

HP Support

Irfan_06-Moderator
I am an HP Employee

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