Sent to printer: ERROR

[moriteflyer]

My printer is only one week old, and it has been working fine until this morning. Now anything I send to be printed. I get an error message, and it doesn't print. I have run the HP diagnostic, and it indicates that it cannot find any issues.  My queue has 5 different papers, all of which display the message "sent to printer, error".  It will let me delete any of them I want.

[Kuroi_Kenshi]

Hi @moriteflyer,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your new printer is showing “Sent to printer: Error” for every job, sweetie. Let’s go through a few steps to check what could be causing this.

Restart the printer and your computer
Turn the printer off for 30 seconds and power it back on.
Restart your computer so the print spooler refreshes.

Clear the entire print queue
Open the queue and cancel every job until it’s empty.
Stuck or corrupted jobs often block all new prints.

Make sure the printer shows “Ready” in HP Smart
Open the HP Smart app and check the printer status.
If it says anything other than Ready, refresh the connection or re-add the printer.

Check if the printer is Online
Go to Settings → Bluetooth & devices → Printers & scanners.
Select your printer and make sure it’s not on “Use printer offline.”

Run the Windows Print Spooler reset
Press Windows + R → type services.msc → find Print Spooler.
Right-click → Restart. This clears hidden spooler errors.

Re-add the printer
In Printers & scanners, remove the printer.
Restart your PC, then click Add Device to reconnect it cleanly.

Check the connection type (Wi-Fi or USB)
If using Wi-Fi, ensure the printer is connected to the same network.
If using USB, unplug the cable and reconnect to a different port.

Run the HP Print and Scan Doctor again with the printer awake
Wake the printer and run the tool once more.
It fixes port mismatches or stalled spooler issues.

Try printing a test page from the printer’s control panel
If the printer can print internally, the issue is computer-side.
If it cannot print a test page, the issue is printer-side.

I hope this helps.

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Best regards,