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If the ink carriage is left unsecured during shipping, can it cause damage to the ink station?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

If you normally turn your printer OFF using power button then ink cartridges will be secured and locked on the right side of the printer in the ink station.

If you ship your printer in a box with a courier don't forget to mark the top side of the printer on the box with arrows, and THIS SIDE UP




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1 REPLY 1
HP Recommended

If you normally turn your printer OFF using power button then ink cartridges will be secured and locked on the right side of the printer in the ink station.

If you ship your printer in a box with a courier don't forget to mark the top side of the printer on the box with arrows, and THIS SIDE UP




My profile on LinkedIn

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