Sleep Mode

[ENovosel1]

Hey Everyone, I have a HP Officejet 3833 and it won't come out of sleep mode. The only way that I can use it is if I unplug it and plug it back in and at that it'll only last a few hours before the same issue again. By any chance does anyone know how to turn off sleep mode or how to fix this problem?

Thanks so much

[Kumar0307]

@ENovosel1, Welcome to the HP Support Community!

Assigning a static IP address to the printer may resolve this issue: 

• Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.
• Type the IP address at the top of your web browser to obtain the printer EWS page on your computer.
• If you get any security notification, click on show details/advanced and 'proceed to this website'.
• Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.
• Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4)
• Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.
• Click on the radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)

Note: You may watch this video for a better understanding.

Hope this helps! Keep me posted. 

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