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‎08-29-2024 07:46 AM - last edited on ‎08-30-2024 08:17 AM by Retired

HP Recommended
Product: HP Smart Tank 585 All-in-One Printer

Have just set up new printer smart tank 585. printer shows error door open on the app when it is not. Please guide

Category:
1 REPLY 1

‎08-31-2024 09:19 AM

HP Recommended

Hi @DS1703,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

Perform the steps from this document and see if that helps.

 

Update the firmware. Click here

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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