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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-16-2024 04:47 AM

HP Recommended
Product: HP Smart Tank 530 Wireless All-in-One

Printer printing on its own pages with streaks (triangular-ish, from left to right) and separate ones with text like
App Filename: C; @PJL SET JOBATTR= "AppName=AppTracking" @PKL SET JOBATTR= "JobAc, 

causing big waste of paper.

The up-mentioned problematic pages are getting printed either before, during or after the printing of documents.
The desired files/documents to be printed are coming out normal, no streaking, normal print quality and color.


Tried:
- very light cleaning inside (wherever is possible to reach)
- restoring factory data/network reset, print heads cleaning functionality and every option that is embedded in the printer's software (multiple times)
- uninstalling the HP Smart app and trying without it
- installing again the app
- replacing black printhead with a new original one (expiration date is next year)
- deleting temp files

Printer has printed approximately 18k - 19k pages until now.
Using only original HP print heads HP GT 6ZA17AE 

(confirmed from printer display), original HP ink (GT53 XL black, GT52 color)

OS is Windows 11
printer firmware update says latest version (location: Bulgaria)
HP Smart app version 154.2.1075.0
Printer is connected over wi fi with good network coverage (no Ethernet port available)

All other functions of the printer work normally (except sometimes display freezes and shows nothing - restart fixes it)

image_6209779.JPG

Category:
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