Sorry i face this challenge on my hp officejet pro 9014, Load plain paper A4 (210×297mm)paper in the

[Williegustavo71]

I face a challenge on how to fix this load plain paper A4 (210×297mm) paper in the tray ? Please help me 

[Dragon-Fur]

@Williegustavo71 

Welcome to the HP Community --

Open

 User Guide - HP OfficeJet Pro 9010 series 

Loading Paper - Page 23

AND

Paper loading tips - Page 50

After you change the paper -- or open and close the intake paper tray -

Update / modify the Paper Size and Paper Type on the Printer Control Panel.

OR

Use the Embedded Web Server (EWS) in your browser to view / adjust features and settings.

EWS > HP Document / How-to (InkJet Printers – Original Format)

 Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

OR

 HP Laser Printers - Using the Printer Embedded Web Server (EWS)

Reminder:  If asked enter the printer’s PIN number – the default number is generally located on the back or perhaps inside the carriage access area.

EWS – Tray and Paper Management

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

EWS_9025_Preferences_Tray_and_Paper_Management_All_13

======================================

Message Content References

 User Guide - HP OfficeJet Pro 9010 series 

 User Guide – HP OfficeJet Pro 9010e Series

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

• HP OfficeJet Pro 9014e All-in-One Printer
• HP OfficeJet Pro 9014 All-in-One Printer

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