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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-25-2020 04:10 PM

HP Recommended
Product: HP Deskjet 6940
Operating System: Microsoft Windows 10 (64-bit)

I have an HP deskjet 6940 which will sometimes spool the page to be printed in the queue.  It happens when I have printed a few single pages and usually around the fourth page  to be printed , the document will spool in the queue.  I print in this manner (single pages) when I want to do 2 sided printing as the HP 6940 does not have this feature.  When I try to delete the spooling document, the message says it is being deleted but it does not happen.  If I use the HP Assistant to reset the queue the same thing happens when I go to print the document again.  I am printing in the dialog system.  I have the latest drivers from HP and wonder could the computer itself be causing this issue.  I  am operating with a 64 bit computer on a Windows 10 Pro platform (2004 edition)  Any advice or suggestions would be appreciated.

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