Stampante laser jet m110we segnala un problema con l'account, spia ! arancione lampeggiante e non

[carmi15]

Stampante laser jet m110we spia ! arancione lampeggiante, segnala un problema con l'account e non stampa.

La garanzia per questa stampante è scaduta. 

Soluzioni?

[Irfan_06]

Hi @carmi15,

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

Take care and have a good day

HP Support

[carmi15]

My problem is this:
Spy laser printer m110we ! flashing orange, reports a problem with the account and does not print.
The warranty for this printer has expired.
Are there any solutions to fix this?

[Hawks_Eye]

Hi @carmi15 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

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The Attention light blinks when the printer requires user attention. If the Attention light is on, the printer is in an error state.

Please follow the steps below and let me know if this helps.

Open the HP Smart app on your computer/ laptop, if the printer is not added, please click on add the printer on top. Select your printer and follow the on-screen instructions to get your printer configured on the app.

Once done, from HP Smart, select your printer, and then click or tap Advanced Settings

If the web browser displays a message indicating that the website is unsafe, select the option to continue. Accessing the website will not harm your device.

● If prompted, enter the default user name and password of the printer.

– User Name: admin

– Password: Open the cartridge access door, and see the label inside the printer

On the System tab, click Service.

In the Restore Defaults area, click the Restore Defaults button

The printer automatically restarts

This would remove any incorrect firmware updates from the printer and would put the printer in setup mode.

Once the printer is back on, disconnect the USB. Ethernet cable, uninstall and reinstall the HP smart app, open the app, and click on add printer on top. Select your printer and follow the on-screen instructions to get your printer configured on the app.

Please let me know, if you come across any concerns, I will assist you further and will have that sorted as well.

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If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye