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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎03-20-2024 05:35 PM

HP Recommended
Operating System: iOS

My deskjet 2742e is stuck in Use Setup cartridges mode. I’ve had the printer several years and do not have the set up cartridges anymore. I’ve tried unplugging it from the back several times and still have the same error. 

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1 REPLY 1

‎03-23-2024 09:21 AM

HP Recommended

Hi @Rachel617 ,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  I will be glad to help you. I understand you do not have the setup ink cartridges. To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. It is different for every printer model.

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Could you elaborate on the issue for better understanding?

 

Rachel571 

HP Support 

.
Sneha_01- HP support
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