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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎01-01-2025 03:43 PM

HP Recommended

Hello

I replaced my ink cartridge all 4 colors(blue, magenta, yellow and black)-ink product #962 and it’s been saying validating for a few weeks now. I’ve unplugged my printer and left it off for a few minutes , cleaned out the ink area and reinstalled the cartridges, and even did a hard reset and it still says validating…please wait.  Can you please provide any suggestions how to fix this error?

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1 person had the same question
1 REPLY 1

‎01-03-2025 01:53 AM

HP Recommended

Hi @Katc27,

 

Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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