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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Stuck with 65XL ink pack

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11-03-2025 07:49 AM
I inadvertently purchased an ink cartridge 65 XL because I did not double check that my printer used 67 XL. Now I am stuck with a 2 pack 65 XL that I spent $69 on. What is the best computer at the most reasonable price that takes 65? Or is there any way I can get a refund since I did open the box and removed the cartridges to see if the cartridges would work in my computer. Of course, they did not! As you can tell, I am not real computer savvy.
11-08-2025 11:27 AM
Hi @DD-913,
Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share the model name of your device?
We're looking forward to helping you get back up and running!
Best regards,
Kuroi_Kenshi
I am an HP Employee