Suddenly NO black ink cartridge recognized

[Bob_in_Jersey]

This is at least the second time this has happened to me in the last month or so.

I turn on my F2210, which I haven't needed to use that often, and suddenly the attention light is blinking for the black ink cart.

The first time,  I went and got new carts (21/22). But, it acted like something worse happened, not recognizing either black cart.

After some reading, I eventually decided to unplug the unit for an extended period, after which it reset to original settings and accepted the original carts.

But then today, I turned it on (for scanning, NOT printing) and the same thing occurred with the black cart.

Scanning worked without issue.  This is, as I've noted in other posts, a 7-yr-old unit, and moderate-sized newer ones are probably out there.

So what can I do? Just leave the thing unplugged, or start hunting a new one? And can you repost a listing of printers/all-in-ones that use HP 21 and 22 carts?

Thanks.

[Bob_Headrick · Accepted solution]

According to the HP SureSupply site the following printers use the HP 21 and/or  HP 22 cartridges.  I do not know if there are nay current models that use these.

HP Deskjet 3910

HP Deskjet 3915

HP Deskjet 3920

HP Deskjet 3930

HP Deskjet 3930v

HP Deskjet 3940v

HP Deskjet D1311

HP Deskjet D1320

HP Deskjet D1330

HP Deskjet D1341

HP Deskjet D1360

HP Deskjet D1368

HP Deskjet D1420

HP Deskjet D1430

HP Deskjet D1445

HP Deskjet D1455

HP Deskjet D1460

HP Deskjet D1468

HP Deskjet D1470

HP Deskjet D2320

HP Deskjet D2330

HP Deskjet D2345

HP Deskjet D2368

HP Deskjet D2430

HP Deskjet D2445

HP Deskjet D2460

HP Deskjet D2468

HP Deskjet F2110

HP Deskjet F2128

HP Deskjet F2140

HP Deskjet F2180

HP Deskjet F2185

HP Deskjet F2187

HP Deskjet F2188

HP Deskjet F4135

HP Deskjet F4140

HP Deskjet F4150

HP Deskjet F4172

HP Deskjet F4175

HP Deskjet F4180

HP Deskjet F4185

HP Deskjet F4188

HP Deskjet F4190

HP Deskjet F4194

HP Fax 1250 Printer

HP Officejet 4311

HP Officejet 4312

HP Officejet 4314

HP Officejet 4315

HP Officejet 4315v

HP Officejet 4315xi

HP Officejet 4317

HP Officejet 4319

HP Officejet 4338

HP Officejet 4352

HP Officejet J3608

HP Officejet J3625

HP Officejet J3635

HP Officejet J3640

HP Officejet J3650

HP Officejet J3680

HP PSC 1401

HP PSC 1402

HP PSC 1403

HP PSC 1410

HP PSC 1410v

HP PSC 1410xi

HP PSC 1415

HP PSC 1417

The troubleshooting steps in the document here may help resolve the cartridge error on your black cartridges with the Officeejet F2210 printer.  Go through the steps in order, especially pay attention to cleaning the cartridge and electrical contacts as shown in step two:

Step two: Clean the problem cartridge contacts

Follow these steps in the order given to clean the electrical contacts:

1. Gather the following items:
   • Clean distilled water. Use bottled or filtered water if distilled water is not available.
   • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
2. Open the cartridge access door. The carriage moves into the middle of the access area, unless there is an obstruction.
   Figure : Open the cartridge access door

   
3. Disconnect the power cord from the rear of the product.
4. Press down on one of the cartridges to release it, and then pull it out from its slot.
   Figure : Remove the problem cartridge

   
5. If there is tape on the cartridge, remove it. Do not remove the copper-colored strip.
   Figure : Remove the tape

   
   If you removed the tape from the cartridge, there is no need to clean the cartridge. Continue to the step to reinstall the cartridge.
6. Place the cartridge on a piece of paper with the nozzle plate facing up.
7. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should only be slightly damp.
8. Clean the cartridge contacts.

      CAUTION:

   Avoid touching the nozzles.

   Figure : Clean the cartridge contacts

   

      NOTE:

   Clean the contacts quickly enough so that the cartridge is not outside of the product for more than 30 minutes. The ink can dry and clog the nozzles if the cartridge is outside of the product for too long.

9. Clean the contacts in the carriage slot for the problem cartridge.

      WARNING:

   Make sure that the power cord is disconnected from the product.

   Figure : The carriage

   Figure : The gold-colored contacts in the carriage

10. Wait ten minutes to allow the cartridge and carriage to dry.
11. Place the cartridge in its slot at a slight, upward angle, and then press up and forward until the cartridge snaps into position.
    Figure : Install the cartridge

    
12. Reconnect the power cord to the rear of the product.
13. Close the cartridge access door.
    Figure : Close the cartridge access door

    
    An alignment page prints after about a minute.

[Bob_in_Jersey]

I'm answering this quite honestly: I turned the unit on today (5/27), and the attention lights were not lit for either cart, and nor were any others. I got an auto-page for alignment, which I then used for that; (re)printed something that was in my queue from a few days ago; then made a copy, and all went through like nothing adverse had happened.

I will, though, keep the cleaning instructions from your response, just in case.

Thanks for your help.