Tango X was working but suddenly stopped and blinks white light on top. Tried everything but blinks.

[GLSSR]

Blinking white light. Won’t print. Tried everything. 

[Raj_05 · Accepted solution]

Hi @GLSSR,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The blinking white light on your HP Tango X printer usually indicates a connection issue, such as the printer losing its Wi-Fi network connection. Here are some troubleshooting steps to resolve the issue.

Check the Printer’s Network Connection

• Ensure your Wi-Fi network is working properly and the printer is within range of the router.
• Verify that the printer is connected to the correct Wi-Fi network. If the network name or password has changed, reconnect the printer.

Reconnect the Printer to Wi-Fi

• Reset Wi-Fi Settings on the Printer:
  • Hold down the Wi-Fi button on the back of the printer for about 5 seconds until the light starts blinking blue.
• Reconnect via the HP Smart App:
  • Open the HP Smart app on your phone or computer.
  • Follow the prompts to add a new printer and reconnect it to your Wi-Fi network.

Power Cycle the Printer

• Turn off the printer and unplug it from the power source.
• Wait for 1-2 minutes.
• Plug it back in and turn it on. Check if the light stops blinking.

Reset the Printer to Factory Defaults

• If the issue persists, perform a factory reset:
  1. With the printer powered on, press and hold both the Wi-Fi button and the Power button for 5-10 seconds.
  2. Release both buttons when the printer light flashes.
  3. Reconfigure the printer using the HP Smart app.

Ensure Firmware is Up to Date

• Outdated firmware can cause functionality issues:
  • Go to the HP Support website and check for the latest firmware updates.
  • Use the HP Smart app to update the printer firmware if connected.

Check for Obstructions or Hardware Issues

• Ensure there is no paper jam or debris inside the printer.
• Open the printer’s access panel and check the ink cartridges. Remove and reseat them to ensure proper contact.

Test with a Direct USB Connection

• If the printer won't connect via Wi-Fi, try connecting it to your computer via USB and test printing.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support