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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-26-2024 11:05 AM

HP Recommended
Operating System: macOS 10.13 High Sierra

I changed cartridges in my printer which I've had for many years. When I put new cartridges in, the printer issued the error that a cartridge had been used before. I replaced all of the cartridges with ew cartridges. Now the printer displays the message, "There is a problem with the printer ink system. Turn the printer on and off. If the problem persists contact HP support." What can I do the fix this?

Category:
1 REPLY 1

‎06-28-2024 06:45 AM

HP Recommended

Hi @therenguy ,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the error "There is a problem with the printer ink system." 

 

If you have performed all the steps from this document and still having issues, then this could be hardware. 

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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