The issue is that whenever I try to print something it spends at least 3 minutes in the queue

[Chicago-Trans]

The issue is that whenever I try to print something it spends at least 3 minutes in the queue or sometimes it doesnt even print at all. I haved used all apps to scan the printer and everything comes back as normal. after running test and diagnostics the apps dont find any issues 

[zoey7886]

@Chicago-Trans, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Print Queue Issues! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your printer consistently spends a long time in the queue before printing or sometimes doesn't print at all, you can try the following steps to manage and troubleshoot the print queue:

Managing the Print Queue

Turning off the Queue:

• From the Web Server: Navigate to Settings tab > Device Setup > Queue and turn off the queue.
• From the Front Panel: Select the Queue icon and then Queue.

Print Queue Settings:

• Navigate to Settings tab > Device Setup > When to start printing; or from the front panel, select the Queue icon and then When to start printing.
• Choose an option:
  • When After Processing: The printer waits until the whole page has been processed before starting to print.
  • When Immediately: The printer prints the page as it processes data quickly.
  • When Optimized: The printer calculates the best time to start printing, often offering a good balance.

Prioritizing a Job in the Queue:

• To make any job in the queue the next one to be printed, select it and choose Reprint in the Web Server or Move to the front in the front panel.

Deleting a Job from the Queue:

• Delete unnecessary jobs from the queue by selecting them and choosing Delete in the Web Server or front panel.
• If currently printing, first cancel the job and then delete it.

Making Copies of a Job in the Queue:

• Select the job in the Embedded Web Server and click the Reprint icon, then specify the number of copies.
• Alternatively, from the front panel, select the job, choose Copies, specify the number of copies, and press Select.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,