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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎08-08-2017 03:01 PM

HP Recommended

Hi @NeilRog,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print in color from your HP Envy 5540 Printer.

 

You may also follow the link: Color Ink Not Printing

 

Let me know how this works.

Rainbow23 - HP Support.
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‎08-10-2017 06:59 AM

HP Recommended

Hey again @NeilRog, 

 

Please don't choose the Envy 5540. 

 

If the  HP Deskjet 6980 series (HP) doesn't appear under the list on the right, click Windows Update at the bottom of the 'Printer Driver Selection' window (below the list of printers). Once the Update is complete, scroll through the list of printers and select the HP Deskjet 6980 series (HP).

 

 

Christina - HP Instant Ink Support

X-23
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

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‎08-10-2017 02:54 PM

HP Recommended

Thank you very much for your help

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‎08-10-2017 03:06 PM

HP Recommended

Hi @NeilRog,

You are welcome.

 

I also appreciate your time and patience.

 

Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

 

It was a pleasure assisting you. You have a good day ahead.

Rainbow23 - HP Support.
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‎08-11-2017 05:58 AM

HP Recommended

You're very welcome @NeilRog 😄

 

If you need any assistance in the future, please don't hesitate to reach out! 

 

Take care!

 

 

Christina - HP Instant Ink Support

X-23
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!

Was this reply helpful? Yes No
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