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‎02-09-2025 08:18 AM

HP Recommended

My printer HP laser jet M110 W (B50E2C) is not working: [09/Feb/2025:16:09:16 +0100] [Job 216] The printer is not responding.

Category:
1 REPLY 1

‎02-13-2025 07:33 AM

HP Recommended

Hi @Anto761,

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding printer not responding!  

We're thrilled to have the opportunity to assist you and provide a solution.

 

Could you please elaborate on what's happening with your printer? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

 

Meanwhile you can try these general troubleshooting steps:

 

If your HP LaserJet M110w is not responding, try these troubleshooting steps:

 

Restart Everything

  • Turn off the printer, unplug it, wait 30 seconds, then plug it back in.
  • Restart your computer and router.

 

Check Printer Connection

  • If using WiFi, ensure the printer is connected to the correct network:
    • Press and hold the WiFi button for 10 seconds to print a Configuration Report.
    • If the IP address is 0.0.0.0, reconnect the printer using HP Smart.
  • If using USB, try a different USB port and cable.

 

Reinstall Printer Drivers

  • Download the latest drivers from HP Support
  • Uninstall the printer from Windows:
    • Control Panel → Devices and Printers → Right-click your printer → Remove Device.
  • Reinstall the driver and reconnect the printer.

 

Reset the Printer

  • Press & hold the Wireless and Cancel buttons for 10+ seconds until the printer resets.
  • Reconnect it using HP Smart or WiFi Direct.

 

Check Print Queue

  • Open Settings → Printers & Scanners → Select your printer → Open Queue.
  • Cancel all pending jobs and try printing again.

 

If the issue persists, let me know what error appears when you try to print! 😊

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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