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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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HP ENVY Photo 6255 All-in-One Printer
Microsoft Windows 11

The printer prints out page after page of symbols at the top of a page when I am not there. No one else in the house uses the printer. I ran the HP diagnostic tool and it didn't find any issues. Maybe has to do with IP address? But how to fix the issue?

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